Which component of patient navigation includes ensuring respect during interactions?

The component of patient navigation that includes ensuring respect during interactions is communication. Effective communication goes beyond simply exchanging information; it involves creating an environment where patients feel valued, heard, and respected. This builds trust between patients and navigators, encouraging open dialogue about concerns, treatment options, and personal preferences. Respectful communication helps to foster better relationships, leading to improved patient engagement and satisfaction in their care journey.

While informed consent, care coordination, and active listening play important roles in the patient navigation process, they do not emphasize respect in interactions to the same extent. Informed consent is primarily about ensuring that patients understand the information related to their treatment options. Care coordination focuses on the logistics and organization of a patient’s healthcare services. Active listening is a technique that enhances communication but is one aspect of the broader communication process. Thus, communication encompasses the essential element of respect in all patient interactions.