What is a key consideration for patient navigators when making referrals?

A key consideration for patient navigators when making referrals is knowing eligibility requirements. This understanding is essential because it ensures that patients are directed to the appropriate services that they qualify for, facilitating more effective support and care. Each program or service may have specific criteria that patients must meet to access assistance, and being knowledgeable about these requirements helps navigators avoid unnecessary delays or frustrations for patients. By ensuring that referrals are appropriate and based on eligibility, patient navigators can better advocate for their patients and enhance their chances of receiving the needed support or services. This careful consideration ultimately contributes to a more streamlined healthcare experience for patients.